Have a question? Start with our FAQs
Will I be notified about my order status?
Absolutely.
For delivery, expect these notifications:
- Confirmation email after placing your order.
- Driver details when dispatched. (shortly before your chosen time slot/when your order is out for delivery)
- Proof of delivery email.
For pickup orders:
- Confirmation email.
- Notification when ready for pickup.
Can I change my order's date/time or cancel the order ?
Submit a request by contact us at WhatsApp at least 24 hours in advance (or 48 hours for 2-day preorder cakes). We'll confirm via email if the changes can be accommodated.
Invoice/Receipt
You can download your invoice from the link at the bottom of the order confirmation email we send you.